Date: August 31, 2010

ZipTo There continues to monitor all current storm activity.  For any travel locations affected by severe weather, we work with our hoteliers to accommodate any delayed departures or arrivals. Please check your Airline carrier’s website for up to date flight status.

If your flight is canceled or delayed:
Notify Customer Care immediately at 1-866-239-9970, prompt #4, so we can ensure that your hotel accommodations will be available upon arrival.

If you are at your vacation site and have questions:
Contact Customer Care at 1-866-313-3684.

Customer Care is available to assist you 24/7

For all pre-departure inquiries related to changing your reservation:
Contact Reservations at 1-866-239-9970, prompt #3.
Hours of operation: Mon. – Fri. 9:00am-9:00pm & Sat. 10:00am-6:00pm EST.

For all pre-departure online bookings:
Contact eCommerce Online Support at 1-866-239-9970,prompt #2
Hours of operation: Mon. – Fri. 9:00am-9:00pm, Sat. 10:00am-4:00pm and Sun.11:00am-3:00pm EST.